March 26, 2023

After per week of widespread cancellations and disarray in operations, many Southwest Airways passengers are nonetheless caught at airports across the nation ready for standby seats. Or in accommodations ready for affirmation of a flight residence.

In the event you’re following social media and watching TV, you’ve additionally seemingly seen tales of individuals renting vehicles – typically with strangers – to get the place they should go.

The airline says it’s doing its finest to place issues proper. And late Wednesday, Southwest Airways Chief Business Officer, Ryan Inexperienced, took to social media to supply (extra) apologies; a pledge to do “every little thing we are able to” to make issues as much as clients, and one thing extra helpful: recent particulars about some added instruments and sources which may assist vacationers get refunds, flight reservations, and their baggage.

Airports are also starting to get solutions and motion from Southwest Airways. Check out this Twitter thread from Chicago’s Halfway Airport, the place Southwest Airways is the most important provider. Along with attempting to accommodate 1000’s of stranded passengers, the airport has needed to retailer and safe an unbelievable quantity of luggage.

Within the meantime, most different airways are capping fares on many routes to accommodate those that are rebooking themselves on non-Southwest Airways flights. However since that is nonetheless the busy vacation season, these seats are arduous to return by too.

For these of you who could also be caught at an airport or know somebody whose vacation plans have been ruined by climate and airline meltdowns we all know you’ll perceive the enjoyment this man skilled – and expressed – as soon as he was reunited with this bag at Halfway Airport.

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